As utility rates rise across the nation, conservation efforts have a greater impact from both a resource and economic standpoint. Within the affordable housing sector, expenses saved with a utility management program could be reallocated to better help more of those in need.
Regulatory and budgetary requirements make implementing a utility management and conservation program on an affordable property even more challenging than market product. NWP offers the experience and solutions to address the issues specific to affordable housing with reporting designed to meet the needs of affordable housing utility managers. Trends are highlighted providing the insight managers need to lower utility costs and encourage conservation. Trend reports also serve as am alert system for excessive consumption issues that might require maintenance or repair.
Resident, property and portfolio level customer service, compliance, ongoing training and support are all provided with the needs of affordable housing portfolios in mind. Providing them with best-in-class utility management support helps them keep these properties performing at a high level while encouraging savings and conservation.
NWP’s solutions let you focus on your core business, and those activities that provide the highest return, while we take care of the rest.
Monitoring and alert functions that keep you compliant
Get quick alerts on unusual water, gas and electric consumption to quickly discover usage spikes
DOE/HUD funding opportunities (such as Better Buildings Challenge)
Rate change research is refreshed regularly using multiple sources to make your forecasts more reliable
Back office support that grows with your portfolio
Accounting for all your properties
Filings to the appropriate agencies
Fund analysis (security deposit and HUD finding)
Funding, refinancing and audit support
Full IT infrastructure: hosting, administration, support
Billing and submetering support
NWP’s Leak Detection Program allows property staff to proactively monitor high water usage, reduce utility expense, and promote a green environment by conserving precious resources
File necessary paperwork for submetering properties
Allowances to cover minimum thresholds of charges
Payment options that work for your residents
Flexible payment options and prompt, electronic settlement payment channels that work best for all residents (including ACH and MoneyGram)
Electronic data exchange with most property management systems
Smart apartment, smarter utilities
Leverage IoT (Internet of Things) to better manage expenses in units where the owner pays for utilities